Privacy Policy

1.1 Personal Information:

• Name, email address, and phone number
• Travel details (flight numbers, dates, destinations)
• Payment information (processed securely through third-party providers)
• Identity verification documents (when required for certain services)
• Preferences and special requirements for services

1.2 Automatically Collected Information:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our platform
• Referring website addresses
• Cookies and similar tracking technologies

1.3 Information from Third Parties:

• Verification data from identity verification services
• Payment confirmation from payment processors
• Social media profile information (if you choose to link accounts)

We use your personal information for the following purposes:

2.1 Service Delivery:

• Process and fulfill your service bookings
• Coordinate with service providers and vendors
• Communicate service details, updates, and confirmations
• Provide customer support and respond to inquiries

2.2 Business Operations:

• Process payments and manage billing
• Verify identity and prevent fraud
• Analyze service usage and improve our platform
• Generate analytics and business insights

2.3 Marketing and Communications:

• Send promotional offers and service updates (with your consent)
• Personalize your experience on our platform
• Conduct surveys and gather feedback

2.4 Legal Compliance:

• Comply with legal obligations and regulations
• Respond to legal requests and enforce our terms
• Protect our rights and prevent misuse of services

We do not sell your personal information. We may share your data in the following circumstances:

3.1 Service Providers: We share information with trusted third-party vendors who help us deliver services (transportation providers, accommodation partners, payment processors, etc.).

3.2 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.3 Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

3.4 With Your Consent: We may share your information for purposes not described in this policy with your explicit consent.

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit using SSL/TLS technology
• Secure storage of data in encrypted databases
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy
• Incident response procedures for data breaches

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to enhance our security measures.

Under the Nigeria Data Protection Regulation (NDPR), you have the following rights:

5.1 Access and Portability: You can request a copy of your personal data in a structured, commonly used format.

5.2 Correction: You can request correction of inaccurate or incomplete personal information.

5.3 Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.

5.4 Objection: You can object to the processing of your personal information for specific purposes.

5.5 Marketing Opt-Out: You can unsubscribe from marketing communications at any time using the unsubscribe link in emails or by contacting us.

5.6 Cookie Management: You can manage cookie preferences through your browser settings.

To exercise these rights, please contact us at [email protected]

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations (tax, accounting, regulatory requirements)
• Resolve disputes and enforce our agreements
• Maintain business records and analytics

When your data is no longer needed, we will securely delete or anonymize it. Retention periods vary based on data type and applicable regulations, typically ranging from 3 to 7 years for financial records.

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for basic platform functionality

Performance Cookies: Help us understand how visitors use our platform

Functionality Cookies: Remember your preferences and settings

Marketing Cookies: Track your activity to deliver personalized ads (with consent)

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

Parents or guardians who believe we may have collected information from a child should contact us immediately.

Your information may be transferred to and processed in countries outside Nigeria. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as:

• Standard contractual clauses
• Data processing agreements with third parties
• Adequacy decisions by regulatory authorities

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes through:

• Email notification to your registered email address
• Prominent notice on our platform
• Updated "Last modified" date at the top of this policy

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Nigeria Data Protection Bureau (NDPB) if you believe your data protection rights have been violated.